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Shipping
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Shipping Policies and Questions
Policies and QuestionsHow do you ship domestic ?We ship domestic orders within the US borders and territories by United States Postal Services Priority Mail insured with confirmed delivery. If you want your package sent by another method such as UPS or Fed Ex there will be an additional handling charge of $5.00 added to the actual cost of shipping. Military orders are sent the same as domestic. We welcome all Military orders. How do you ship international order ?We ship international via The United States Postal Services Global Express & Airmail Parcel Post, Economy (Surface) parcel post. We give all international orders a choice before mailing. We also required a copy of the credit card holders credit card, a pictured ID (drivers license or Passport) faxed to us at 805 985-3078. This is required the first time you order only for all orders over $150.00 USD. How much does it cost to ship my order ?Cost is calculated on weight and by postal zone. What are your return policies ?We will be happy to exchange any items that are not completely satisfactory. The items must be returned to The Beauty Shoppe within 14 days of receipt of your order. Shipping and handling on returned merchandise is non- refundable. Please notify us by phone or e-mail that you will be returning any item, so we can give you a return authorization number. Make up, Makeup Brushes & Hairbrushes are not exchangeable or returnable. Damaged items need to be returned to The Beauty Shoppe and a new one will be sent out at no charge. Is it safe to send my credit card information over the Internet ?Yes, we have a 100% safe and secure server. In fact it is safer then giving your credit card to a clerk in a store. Whenever you enter in your credit card information, that data is transmitted to TheBeautyShoppe.com administrator and is accessed only by designated staff members. Once the order is processed your credit card number is deleted from our database unless you request that we keep it on file. Can I purchase large quantities for resale ?No, this site is for personal use only. How do you stand on diversion ?Products sold on are site are for personal use only, we do not sell wholesale only retail. Any person buying from TheBeautyShoppe.com for resale purposes will be reported to the proper authorities. Is The Beauty Shoppe a wholesale distributor of Beauty Products ?No, we only sell retail. We are not a distributor or manufacturer of beauty products. What is your Privacy Policy ?We at TheBeautyShoppe.com recognize your right to confidentiality and are committed to protecting your privacy. We do not give, sell, rent, or loan any of your personal information to any third party. This information will be secure in are database. How can I cancel an order ?All sales are final, you can cancel only before an order is processed. Once, processed your order is final. If your product is out of stock or back ordered from the manufacturer we will notify you within 5 days. International orders can cancel order if shipping cost amount to be excessive. Please take note that when an Internet customer negotiates a purchase order via this website, it is a legally binding contract between you the buyer and our company. The U.S considers it a legally binding contractual request by you for our services, as part of the Electronic Signature Act passed by majority vote of the U.S. Congress and signed into U.S. law by President Clinton, June 2000. Substitution and Typos ?The TheBeautyShoppe.com is not responsible for typos of price or description. We reserve the right to substitute a listed product for one of a different size. Added value sizes will be sent when available. We will always make these substitutions on the side of the customer's best interest. About TheBeautyShoppe.com ?The Beauty Shoppe is here to offer an easy and cost effective approach to ordering beauty products. We offer professional advice and recommendations. When available, we provide samples from our manufactures. The Beauty Shoppe does not sell in bulk or wholesale to ANYONE. We are not a distributor, but only sell products for your personal needs. The products we sell are intended for end users only. We do not support product diversion to illegal sources such as drugstores. When you place an order online, your personal information and credit card information are encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to The Beauty Shoppe. Your credit card information is always stored in encrypted form in a database that is away from our Web site database so it isn't connected to the Internet, and is therefore safe from hackers. USING A SECURE SERVER Secure Server A secure server safeguards shopping transactions over the Internet by encoding information passing between computers at different locations. Using our secure server means that your credit card number, name, address, and other information is guarded as it travels to our store. This is accomplished using a Secure Sockets Layer (SSL). YOUR CONSENT By using our Web site, you consent to the collection and use of this information by The Beauty Shoppe only. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, how we use it and under what circumstances we disclose it. YOUR COMMENTS We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us an e-mail |
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